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SCHOOL OF JOURNALISM & MASS COMMUNICATION
SCHOOL OF LIBRARY & INFORMATION STUDIES
 
  Greg Downey
Greg thanks Budget Bicycle Center for a first-rate tune-up.
 
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Gregory J. Downey
Associate Professor
UW-Madison
5115 Vilas Hall
821 University Ave
Madison, WI 53706
USA
608/225-3809
gdowney@wisc.edu

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MY CV

Hi there.  I'm a US-based historian and geographer of technology, employed at the University of Wisconsin-Madison since 2001 in two College of Letters & Science departments at once: Journalism & Mass Communication and Library & Information Studies.  I also have a joint departmental appointment with Geography and an affiliate appointment with History of Science.  My title is "associate professor," after earning tenure in summer 2006.

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MY BOOKS  

My area of research and teaching is the history and geography of information & communication technology, especially the often hidden labor behind such technology.  My first book used the case of telegraph messenger boys to consider such labor.  My second book explored the labor of television closed-captioners and courtroom stenographers. In between these I also co-edited an international anthology on information labor.  Right now I'm working on the research for my third book, which will look at the "metadata labor" of library professionals in the decades leading up to the World Wide Web.  In 2007 I won a univeristy teaching award for my work in the classroom.

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MY BLOG

Thanks for visiting my web site.  I can also be found on Facebook, LinkedIn, and Blogger, home of my weblog "Uncovering Information Labor".   Cheers!

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(UW icon)Departments

Vilas Hall
School of Journalism & Mass Communication

50% appointment

MAILING ADDRESS
5115 Vilas Hall
821 University Ave.
Madison, WI USA 53706

OFFICE LOCATION
5016 Vilas Hall
(608) 225-3809
gdowney@wisc.edu

Helen C. White Hall
School of Library & Information Studies

50% appointment

MAILING ADDRESS
4217 H.C. White Hall
600 N. Park St.
Madison, WI USA 53706

OFFICE LOCATION
4259 H.C. White Hall
(608) 225-3809
gdowney@wisc.edu

Department of Geography
AFFILIATED FACULTY
Department of History of Science
AFFILIATED FACULTY

Center for the History of Print Culture in Modern America
PHD MINOR FACULTY

Global Studies
AFFILIATED FACULTY
Visual Culture
AFFILIATED FACULTY

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(diary icon)Biography

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My education included a B.S. and M.S. in computer science from the University of Illinois, Champaign-Urbana (adviser: Roy Campbell), an M.A. in liberal studies from Northwestern University (advisers: Josef Barton and Henry Binford) and a joint Ph.D. in history of technology and human geography from the Johns Hopkins University (advisers: Bill Leslie, Erica Schoenberger, David Harvey).  Before coming to Madison, I spent a year as a postdoctoral fellow in the Department of Geography and the Humanities Institute at the University of Minnesota, Twin Cities. And yes, it might sound trite, but the longer I live, the more I regret not taking better advantage of the educational opportunities I was privileged to have when I was young.

diagramMy industry experience began during my Illini days wtih civilian work for defense contractor Sundstrand (subject to a record government fine two years later after overbilling the Pentagon) and for the Army Corps of Engineers. Upon graduation I worked for three years at the Leo Burnett advertising agency in Chicago, followed by three years at Roger Schank’s Institute for Learning Sciences at Northwestern University, primarily working on the GuSS project. (Wired magazine wrote of ILS in 1994, "most of the real work is done on the backs of graduate students and other very smart, very young people willing to channel atrocious amounts of energy into offbeat projects for which they will get only modest credit, and even more modest money [...] in the hallways, people in three-piece suits pass people in leather flight helmets.") But the financial rewards of these experiences increasingly came at the expense of my own evolving philosophical and social goals.

photoLocal participation in national and international NGOs like the Sierra Club, Amnesty International, and the ACLU, as well as intermittent volunteer work during this time, was one of the main things which motivated me to move toward an academic career of research, teaching, and service. I have done local volunteer work with the Chicago Coalition for Information Access, the Enoch Pratt Free Library in Baltimore, the Cromwell Valley Community-Supported Agriculture project in Baltimore, and the Living Wage Campaign of Baltimore. I also worked as a summer intern for two national organizations: the Center for Neighborhood Technology in Chicago and the former Community Information Exchange in Washington D.C. (whose database is now folded into the Neighborhood Reinvestment Corporation).  And while completing my doctoral work in Baltimore, I recylced about two dozen old bicycles for local thrift shops.

Artsy-FratsyCreatively, I have been the author of a comic strip called "Artsy Fratsy" which ran daily in the Illinois student newspaper. My good friend Julian and I self-published a coffeehouse 'zine called One Penny Sheet in Chicago during the early 1990s. I've had a bit of short fiction published both online and in print in my day, but not enough to brag about. And yes, that was me you heard occasionally on the JHU student radio station in the late 1990s, sitting in with my good friend Gabe. I strive to have my academic writing considered not dry and pedantic but "creative" as well.

kidsI currently reside in Madison, WI with my wife Julie and our two kids Henry and Suzanne.  Julie works half-time for MATEC, a training program for healthcare workers on HIV/AIDS. Henry is 9 and in third grade. He loves games, reading, swimming, and art and currently wants to be a scientist when he grows up. Suzanne is 6 and in kindergarten. She loves sports, reading, drawing and animals and currently wants to be a scientist when she grows up too. We spend a lot of time going for walks in the nearby arboretum, hanging out at our local public library, and watching movies by Hayao Miyazaki.

I feel lucky to live in a local community where intellectual exploration, cultural diversity, artistic freedom, political activism and social justice have such a long history, even if today in my state and in my country they often seem to have an uncertain future.

 

(money icon)Memberships

I believe that financial disclosure contributes to a healthy debate about the value of education and research labor in society.  Far from being supported solely from either student tuition dollars or state taxpayer dollars, I earn a combined private-, Federal-, State of Wisconsin- and student tuition- funded salary of $72,400 per 9-month academic year (in 2006-2007 the average 9-month salary for all UW-Madison associate professors — excluding those in the medical school — was $78,112).  I can sometimes earn additional money (up to 2/9 of my salary) by teaching and/or researching over the three summer months. Please note that over the last decade-and-a-half, the State of Wisconsin has progressively reduced its support for the university — most recently with a $90 million cut to the UW budget in 2005-06 on top of the $250 million cut in 2003-2005 — such that only about 20% of the university's funding comes from state taxpayer dollars. This reduction in support has accompanied both increases in student tuition and long-term decreases in faculty numbers (especially in smaller departments like mine), both of which, I believe, diminish the accessibility and quality of higher education.

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UW FUNDING SOURCES 2004-05

 

 

 

   

Students

 

note on my door

Spaces are still available for LIS 201, The Information Society, and J880, Human Geography and Mass Communication, in Fall 2008.

(Click here to read previous notes.)

MarioLatest news from my summer class, J676 - Video games and mass communication:

  • Schools out!
  • Second Life
  • Recently in my independent weblog Uncovering Information Labor: Summer vacation

    Time for me to get some information labors of my own completed before summer's up and the fall semester begins. See you in September.

    (Click here to comment.)


    Older postings ...
  • Global warming and a tangle of information labors -- journalism, computer modeling, and Google searching
  • Revealing information labor through Wordle
  • The labor contradictions of steampunk
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    Courses

     

    SUMMER
    2008
    REGISTER NOW

     

     

    NEW Video games and mass communication
    J 676
    MTWTh 1:10pm-4:10pm
    June 16-July 13
    Vilas 2120

    FALL
    2008
    COMING NEXT YEAR

     

    NEW The information society
    LIS 201
    undergrad Comm-B survey
    M 9:55am-10:45am
    room TBA

    Human geography and mass communication
    J 880 / Geog 901
    grad seminar
    W 10am-12pm
    5013 Vilas

    ALL CLASSES
    I TEACH
    Uncovering information labor
    LIS 810
    grad seminar
    Introduction
    to mass communication

    J 201
    undergrad Comm-B survey
     

    Digital divides and differences
    LIS 640
    (also a First-year Interest Group)

    Human geography and mass communication
    J 880
    grad seminar

      History of American librarianship
    LIS 569
    grad / undergrad seminar
    Cyberspace, hypermedia, and society
    J 676
    grad / undergrad seminar
      Seminar in the foundation of library and information studies
    LIS 950
    doctoral proseminar
    Mass communication internship
    J 697
    summer internship
      Mapping community information agencies
    LIS 640
    service-learning
     
     

    Information agencies and their environment
    LIS 450
    grad survey

     

       
       

    Books

     

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    Gregory J. Downey, The push-button library: Computers and the transformation of metadata labor, 1945-1995.

    Tentative title for my third monograph, which I'm currently researching.  I hope to have a draft manuscript for publisher review by December 2008.

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    Gregory J. Downey, Technology and communication in American history (Society for the History of Technology / American Historical Association).

    One of a series of SHOT/AHA booklets on historical perspectives on technology, society, and culture.  Intended for undergraduate and graduate students new to the historical study of information and communication technology in society.  Proposal under contract; currently writing.  Draft manuscript expected August 2008.

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    Rima Apple, Greg Downey, and Steve Vaughn, eds.,The culture of print in science, technology, engineering, and medicine (Univ. of Wisconsin Press).

    Tentative title for an edited volume to be produced out of the September 2008 Conference on The Culture of Print in Science, Technology, Engineering, and Medicine, organized by the UW-Madison Center for the History of Print Culture in Modern America.

       
       

    Books

     

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    JHU Press
    Amazon
    Amazon
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    Gregory J. Downey, Closed captioning: Subtitling, stenography, and the digital convergence of text with television (Johns Hopkins University Press, 2008).

    Johns Hopkins Studies in the History of Technology
    328 pp.
    $52.00 hardcover
    available now

    In this engaging study, Gregory J. Downey traces the development of closed captioning — a field that emerged in the 1970s and 1980s froms a decades-long intersection of cinematic subtitling, courtroom stenography, and education for the deaf.  He discusses how digital computers, coupled with human mental and physical skills, made live television captioning possible.  Downey's survey reveals the hidden information workers who mediate live audiovisual action and the production of written records.  His work examines the relations between communication technology and human geography and explores the place of labor in a technologically complex and spatially fragmented world.

    "Television closed captioning is not generated by computers but by human beings, mainly women, who work out of their homes, transmitting real-time text as it appears on the screen. Downey (journalism and mass communication, University of Wisconsin, Madison) traces the history of these unsung heroines and those in complementary occupations of court reporting and foreign film subtitling. He reminds the reader that it is not only the deaf who benefit from this work. How often have we checked the headlines that scroll by on an airport television as we dash to a plane? Embedded closed-captioning is used as an index to the content of archived material. Chapters cover the development of closed-captioning and the technology that allowed it to happen. Downey also mentions the political activism that was necessary to make text available to everyone. His admiration for the professionals doing this work is evident on every page. An interesting insight into something most of us take for granted."
    — SciTech Book News (June 2008)

    "An impressive and ambitious account of the history of the technology, geography, labor, and politics of three speech-to-text systems — subtitling, closed captioning for television, and court reporting.  It is an original, well written and researched, and an important book."
    — Ron Kline, Cornell University

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    Aad Blok and Greg Downey, eds., Uncovering labour in information revolutions, 1750-2000 (Cambridge University Press, 2004).

    International Review of Social History, supplement no. 11
    268 pp.
    $29.99 softcover
    available now

    Most discussions of the present-day Information Revolution are focused on the technological developments in the realm of information and communication, and tend to overlook both the human labour involved in the development, maintenance and daily use of these information and communication technologies (ICTs), and the consequences of the implementation of these ICTs for the position and divisions of labour. This volume aims to redress this imbalance by exploring the role, position and divisions of information and communication labour in the broadest sense through periods of revolutionary technological change. With contributions on a variety of geographies in this latest as well as in earlier information ages, this collection offers a comparative insight into the continuities and discontinuities in information revolutions. This special supplement to the International Review of Social History contains 8 articles plus introduction by Aad Blok and commentary by Greg Downey.

    "[D]emonstrates the importance of writing a labour history of communication and information technology by making workers the units of analysis and using that history 'as a lever for wider societal changes'”
    Vincent Mosco, Canadian Journal of Communication (2008)

    "It seems that Wiener's concern for 'the human use of human beings' was one endorsed by the editors when assembling the excellent chapters in this book, which is a rich source of additional material to the literature."
    Michael J. Lynskey, Business History (2006)

    "There is no shortage of histories of information ‘revolutions’. But, as the editors of this supplement to the International Review of Social History explain, much of this literature is internalist, focused on technology and corporations, and tends towards technological boosterism. [...] The editors argue that, in contrast, the impact of information technologies on labour has been neglected."
    Martin Campbell-Kelly, Economic History Review (2004)

    "What is fascinating in these accounts is the light they shed on how the identities which result are shaped by the interplay between coercion and resistance, initiative and intertia; how the employers’ ad hoc demands for particular discrete skills and competencies are countered by workers’ aspirations for coherently demarcated occupations which provide personal identity, development and status; and how these in turn are shaped by specific histories and geographies."
    Ursula Huws, International Review of Social History (2004)

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    JHU Press
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    Gregory J. Downey, Telegraph messenger boys: Labor, technology, and geography, 1850-1950 (Routledge, 2002).

    240 pp.
    $110.00 hardcover
    $26.95 softcover
    available now

    Telegraph Messenger Boys provides an entirely new perspective on the telegraph system, a communications network that revolutionized human perceptions of time and space. The book also tells a broader story of human interaction with technology, and social and cultural changes brought about by this relationship. Downey argues that the telegraph network was not merely an electromechanical system but a labor system as well. An army of uniformed boys worked for the telegraph companies, linking ordinary human labor to our first electronic information system. With a wealth of fascinating observations about the role of youth, labor and cities in creating the nation's first electronic grid, this study draws many useful parallels between this first "internetwork" and the one that is evolving now.

    "Gregory J. Downey’s monograph sheds light on the complexity of competing systems of work between people and machines. He makes an important point on the symbiotic rather than linear path of technological change."
    Harold L. Platt, Journal of Urban History (2007)

    "Downey's decision to enter the world of the telegraph by means of the boys who delivered the telegrams allows him to explore a wide range of fascinating questions about technology, labour, gender, age, organization, and, of course, space and time."
    — James Naylor, Histoire Sociale / Social History (2004)

    "Downey's focus on the bottom rung of the employment ladder offers a unique perspective on the telegraph's development and sheds light on the broader labor market, particularly the market for child labor."
    — Tomas Nonnenmacher, EH.Net (2004)

    "By attending to the geographical dimensions of human labor in constructing an earlier communication system, Downey makes clear how understanding the telegraph can help us to make better sense of other information systems, past and present."
    Jennifer Light, International Review of Social History (2004)

    "[N]ot only a fascinating and well-researched history, but also provides important insights into contemporary debates about the relationship between human labor and information technology."
    Christopher Wright, Enterprise & Society (2004)

    "[O]ne of the most insightful books in the history of technology that I have read in a long time. Through a close examination of the intersections between labor, space, time, and technology, Downey points the way to a new and fruitful framework for making sense of our networked world."
    David Hochfelder, Technology & Culture (2003)

    "[A] much-needed work that fills a large gap in the literature on the world's first telecommunications system and invites further scholarship on the subject."
    Thomas Jepsen, Isis (2003)

    "[A] pioneering and insightful study—and a model of interdisciplinary scholarship—that deserves a wide readership."
    Howard P. Segal, American Historical Review (2003)

    "[O]ffers intriguing analytical approaches for labor historians and is a worthy contribution to communications history."
    William S. Pretzer, Journal of American History (2003)

    "[E]nlightens the readers by demonstrating how technology is composed of social relations and continual negotiations that worked to create its own space and time through the aid of the young messenger boy."
    Carrie Sanders, Space and Culture (2003)

    "[O]pens a scholarly window onto a little-explored world: not just that of the teenaged information workers of an earlier era, but that of the human side of any technological revolution. It suggests a rich vein of investigation into our own information age."
    Paul Soukup, Communication Research Trends (2002)

    "This is interdisciplinary scholarship at its very best and pioneers an approach to understanding communication networks that has deep relevance to contemporary conditions."
    David Harvey, City University of New York

       
       

    Articles

     

     

     

     

     

    Greg Downey, “Teaching reading with television: Constructing closed captioning using the rhetoric of literacy,” in J.L. Rudolph and A.R. Nelson, eds., Education and the culture of print in modern America (Univ. of Wisconsin Press, forthcoming 2008).

    The effort to save closed captioning in the 1990s by mandating both the inclusion of “caption decoders” in all new television sets, and the inclusion of captioned information in all new television programs, came only when closed-captioning was redefined as a tool for literacy education, benefitting not only (and not primarily) deaf and hard-of-hearing (D/HOH) persons, but hearing children and recent immigrants learning English as a second language. This second wave of mainstream “captioning for literacy” arguments both drew upon and pushed aside earlier arguments for captioning in D/HOH educational contexts.

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    Greg Downey, “The librarian and the Univac: Automation and labor at the 1962 Seattle World’s Fair,” in C. McKercher and V. Mosco, eds., Knowledge workers in the information society (Lexington Books, 2007).

    The Univac on the Puget Sound gave 84 librarians throughout a diverse geographical and functional division of labor — in academic libraries, public libraries, school libraries, and corporate libraries — their first concrete example of information automation. How the designers of LIBRARY-21 understood the labor of these librarians, and how these librarians in turn came to understand their place within LIBRARY-21, illustrates that the 'library of future' which evolved over the next 40 years was less of an inevitable and 'scientific' application of technology in the name of efficiency, and more a complicated negotiation between systems designers, information machines, and knowledge professionals.

    "At last, we have a book that gives knowledge workers back their agency. With analytical clarity and shrewd judgment, McKercher and Mosco have drawn together an impressive range of contributions from around the world that illustrate vividly, in all their complexity, the hard choices that knowledge workers make each day to balance their urge to creativity with their need to scrape a living and defend working conditions. This is essential reading for anyone who wants to understand knowledge work as it is in the real world, as opposed to the fantasies of policy gurus."
    —Ursula Huws, Analytica Social and Economic Research

    "This book focuses on the most neglected group in the literature on our information-intensive economy: workers. After authoring several articles on this topic themselves, McKercher and Mosco are to be complimented for advancing this focus by bringing together authors in Europe, North America, and Asia to address the conditions of the diverse work force in the information economy: workers in journalism, film, libraries, telecommunication, digital equipment factories and call centers."
    Bella Mody, University of Colorado

    coverGreg Downey, “Constructing closed-captioning in the public interest: From minority media accessibility to mainstream educational technology,” info 9:2/3 (2007).

    Neither the corporate voluntarism promoted by the FCC in the 1970s nor the “public-private partnership” of the National Captioning Institute (NCI) in the 1980s proved able to sustain a closed-captioning system; instead, a progressive round of re-regulation on both the demand side (universal decoder distribution) and the supply side (mandatory program captioning) was necessary to bring the promise of broadcast equality to all deaf and hard-of-hearing (D/HOH) citizens.

    Greg Downey, “Engaging human geography with library/information studies,” Annual Review of Information Science and Technology 41 (2006).

    This essay considers the discipline of human geography as a way of asking questions, a way of conceptualizing answers, and a way of seeing both ICTs and ICAs relationally and dialectically — operating in, on, and through material, social, and virtual landscapes — that might be productive for scholars in LIS.

    Greg Downey, "Constructing 'computer compatible' stenographers: The transition to realtime transcription in courtroom reporting," Technology and Culture 47:1 (2006).

    The public’s thirst for courtroom drama has not changed much over the decades, but the techniques and technologies used by courtroom stenographers have been transformed from mechanical tools to digital computers, from just-in-time print to realtime display, and from information commodity to information service. And like so many forms of information labor, both the sexual demographics and the cultural gendering of courtroom stenography have changed, from a masculine to a feminized job.

    Greg Downey, “Jumping contexts of space and time,” IEEE Annals of the History of Computing (April-June 2004).

    With such a geographic time/space sensibility, it becomes possible to think about both computer systems and computing activities as 'jumping context' — moving from one place, one scale, or one spatial/temporal arrangement to another — at key historical moments. The question then becomes not 'how did computer technology and capabilities change over time' or even 'how did computing practices and needs change over time,' but 'how did new contexts for computing practice open up, how did human actors bring computing technology into those contexts, and how did not only the computing technologies and computing practices, but the contexts themsevles change as a result?

     

    Greg Downey, “Nodes, links, and phase transitions: Popularizing ‘network science,’” Technology and Culture 45:1 (2004).

    Review essay discussing three recent popular accounts of the birth of "network science" and their implication for historians of science and technology: Albert-László Barabási, Linked: The new science of networks (Cambridge, MA: Perseus Publishing, 2002); Mark Buchanan, Nexus: Small worlds and the groundbreaking science of networks (New York: W.W. Norton & Company, 2002); and Duncan J. Watts, Six degrees: The science of a connected age (New York: W.W. Norton & Company, 2003).

    Greg Downey, "The place of labour in the history of information technology revolutions," in A. Blok and G. Downey, eds., Uncovering labour in information revolutions, 1750-2000 (Cambridge University Press, 2004).

    Today’s digital-divide discussions – whether focused on inequalities between households, schools, regions, or nations – inevitably encompass normative claims (overt or hidden) about the state of labor in the current and future information age. Our historical narratives can help reveal some of the contradictions found between the public investment in the development of information infrastructures (from semiconductors and programming languages to satellite communications and the Internet) versus the private monopoly on profit from the services and commodities that are subsequently developed using these infrastructures. Thus might we both write a labor history – with laborers themselves as units of analysis – and use that labor history as a lever for wider societal changes.

    Greg Downey, “Telegraph messenger boys: Crossing the borders between history of technology and human geography,” The Professional Geographer 55:2 (2003).

    Historians of telegraphy have traditionally focused on the system-builders who invented wire communications technologies and incorporated them into profit-making enterprises. Geographers of communications have traditionally traced the changes that the telegraph network wrought on the rank-size of cities and the speed of business. Both have ignored the history of the telegraph messenger boys and the 'lived geography’ of the telegraph network. This article summarizes a study of telegraph messengers as both active components of technological systems and laboring agents within produced urban spaces, bringing together the fields of both history of technology and human geography.

    Greg Downey, "Virtual webs, physical technologies, hidden workers: The spaces of labor in information internetworks," Technology and Culture 42:2 (2001).

    The Internet exists in the windowless offices and basements and closets of suburban start-ups just as the telegraph system existed in the skyscraper basement ready rooms where the messengers sat on their benches, waiting for the next buzz of the call box. What these workers do, and where they do it, is fundamental to any history we might write.

    (book cover)Greg Downey, "'Running somewhere between men and women': Gender and the construction of the telegraph messenger boy, " in S. Gorenstein, ed., Research in Science and Technology Studies: Gender and Work (JAI Press, 2000).

    Messenger boys were more than just handlers of telegrams. They were themselves a technology of sorts, a special workforce constructed by telegraph managers with certain goals in mind: they had to be low-wage and controllable, but diligent and trustworthy; instantly recognizable, but unobtrusively invisible. Messengers were able to access places and activities in the city that most urban women could not, but messengers were unable to demand the rights, wages and respect of an urban man. Thus the notion of gender was an important aspect of "messenger technology."

     

    (journal cover)Greg Downey, "Information networks and urban spaces: The case of the telegraph messenger boy," Antenna 12:1 (1999).

    In this short essay, I discuss some of the particular challenges of "grounding" information networks in physical space, something that is often lost between the engrossing study of what constitutes "information" itself and the critical analysis of what value that information does or does not provide our wider society. In particular, I argue that to the degree that communications and transportation networks are largely urban phenomena, we must pay careful attention to the reciprocal relationships between such networks and urban space.

       

    Updated August 11, 2008 by gdowney @ wisc.edu